I believe I was set-up by someone who did not do their job/left me olding the bag of a previou guest.

then they told me the bedding was soiled through to the mattress and they were witholding the entire deposit for additional cleaning cost, I was also informed that they toss the bed when it is soiled with urine, and that it cost them over $600 to replace a bed.

But the kicker was when I checked out I was practically treated criminal I was told before I could receive my deposit they had to check the room, it took so long I went to the car to take my bag and still I had to wait. She act as if it were impossible to reverse the charge. and that was the card I used for my reservation. I merely did what I always did to confirm I.D. I also deposited $100 in cash before I realized the clerk had charged my card because she did not inform me that was what she was doing.

I would like to add this is my 3rd stay and I have to admit they were pleasant with the exception of my first when I had to wait an hour/plus to check in months after the grand opening,until nowIt has been over 48 hours and I am still waiting for my $100 credit. First of all the 'Q' has initiated an enforcement of a $100 deposit that will be charged to your card at check in, and it will be a pending charge for 48 hours, or you have the option of paying cash to avoid this delay.I was informed of this when making my reservation. then they told me the bedding was soiled through to the mattress and they were witholding the entire deposit for additional cleaning cost, I was also informed that.

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